First of all, you gotta give Time-Warner props for volunteering a guy to come out on Sunday. This was in response to a call I made Saturday morning at 2AM because the rain had knocked everything out (phone, ‘net, TV).
The guys doing support are actually pretty cool. Every now and again I get one who sounds incredibly bored, but mostly they’re grateful if you treat them like real human beings.
Anyway the new box is pretty slick, except that it’s not working. And for all the world, the little LED read-out looks like it says “OCRP”, which I immediately read as an “ORLY”-style “Oh, crap!”
It’s actually reading “OCAP” which apparently stands for “Open Cable Application Platform”. (Sight unseen, I have to wonder if that “O” there isn’t being abused.)
We’re currently in the stage of “Yeah, I liked the old one better” and this is not diminished by the recently discovered fact that it takes around 45 minutes to boot the damn thing. (Apparently, it can take less or more, the vagaries of which also do not build confidence.)
We replaced the old one because we had to reboot it daily (at least) to keep the video-on-demand working. We rebooted this one for the same reason and it never came back up. Let’s hope it’s not a daily thing.
I could sure use my Zodiac about now.